IAPA, Annual Conference Indonesian Association for Public Administration (IAPA) and Asian Group for Public Administration (AGPA) 2019

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Digital Governance and Digital Divide: A Matrix of the Poor's Vulnerabilities
Rutiana Dwi Wahyunengseh, Sri Hastjarjo, Didik Gunawan Suharto, Tri Mulyaningsih

Last modified: 2019-08-31

Abstract


Although the internet penetration in has reached 64% of the population (APJII, 2019), yet the digital divide is still a major issue in Indonesia; especially among the poor. This paper aims to study and explain the risks of digital governance implementation in the poverty reduction policies; with the study on how the poor obtains and shares public information in the digital governance era as the focal point.   The study was conducted in a city in Indonesia that has been awarded with the Smart City Award. The data was analyzed using descriptive statistics and Social Network Analysis. The study finds that some of the poor groups are adapting to the digital governance with the help of the social network in their community; and some of them are alienated digitally. They are at risk of become marginalized both socially and economically. This paper suggests further studies focusing on the information demand among the poor and the use of new communication technology in the poverty reduction policy making that is inclusive.


Keywords


digital society; governance 5.0; ICT gap; poverty reduction policy